Dalton Barbers – Privacy Policy

At Pro Clippers STHLM AB, organization number 559441-9573 (“Pro Clippers”, “Dalton Barbers”, “we”, “us”, “our”), we care about personal privacy. We respect and safeguard your privacy, as well as your right to control and transparency in the processing of your personal data. This Privacy Policy (“Policy”) applies to the processing for which Pro Clippers is the data controller. The Policy broadly describes why we need your personal data, the legal basis on which we rely, and the measures we take to protect your personal data. We also explain how you can exercise the rights you have in relation to our processing of your personal data. The Policy covers our handling of personal data when you communicate with us, use, or visit our website daltonbarbers.se (collectively “the Features”).

• “Processing” of personal data refers to any operation or set of operations which is performed on personal data, for example storage, modification, reading, disclosure, etc.
  
• “Applicable Law” is the legislation that applies to the processing of personal data, including the General Data Protection Regulation (GDPR), any complementary national legislation, as well as any practices, guidelines, and recommendations issued by a national or European supervisory authority.
  
  
• “Personal Data” means any kind of information that can be linked to an identifiable, living individual.
  
  
• “Data Controller” is the company/organization that determines the purposes and means of the processing of personal data, and is therefore responsible for ensuring that personal data is processed in accordance with Applicable Law.
  
  
• “Data Processor” is the company/organization that processes personal data on behalf of the Data Controller and thus only processes the personal data in accordance with the Data Controller’s instructions and Applicable Law.
  
  
• “Data Subject” refers to the living, natural person whose personal data is being processed.

• Users of the Service: Users’ personal data will be retained for as long as they use the service and to fulfill legal obligations, for example, to address any alleged errors in the service.
  
  
• Employees of Prospective Clients: The personal data of employees at prospective client organizations will be retained for the time necessary to determine whether the prospective client wishes to enter into an agreement.
  
  
• Employees of Existing Clients: The personal data of employees belonging to existing clients will be retained for the duration necessary to provide the service and to fulfill legal obligations, for example, to address any alleged errors in the service.

Personal data of visitors to our website will be processed in accordance with our Cookie Policy. Pro Clippers uses cookies and similar tracking technologies to, among other things, analyze how the Features are used so that we can provide you with the absolute best user experience. More information about how we use cookies can be found in our Cookie Policy.

The primary purpose of the personal data processing we carry out is to provide, perform, and improve our services to you. We mainly process personal data for the following purposes:

• Contact and Identification Information: To confirm your identity, verify your details, and be able to communicate with you.
• Usage Information: About your use of the service or product to be able to improve your customer experience.
• IP Address: To perform customer analysis and to ensure that content on our website is presented effectively for you and the device you use.
• Consumption Patterns: To be able to offer you specific offers.

For us to process your personal data, we must have a legal basis for each processing. In our operations, we primarily process your personal data on the following bases:

• Consent: Pro Clippers processes your personal data after we have received your consent to the processing. Information about the processing is always provided in connection with the request for consent.
• Contract: The processing is necessary for us to fulfill obligations under a contract between us or in preparation for entering into a contract with the Data Subject.
• Legitimate Interests: Pro Clippers may process personal data if we have determined that there is a legitimate interest that outweighs the Data Subject’s interest in protecting their personal privacy and if the processing is necessary for the specific purpose, for example, in direct marketing.
• Legal Obligation: We are obligated by applicable laws and regulations to process personal data as a result of our business activities.

If you would like more detailed information regarding which legal basis or bases we use to process your personal data, you always have the right to request a copy of our records. See “How You Can Exercise Your Rights” below for more information.

You are in control of your personal data. We always strive to ensure that you can exercise your rights as efficiently and smoothly as possible.

• Access: You always have the right to obtain information about the personal data processing concerning you through a data subject access request. The access request will include, among other things, what personal data we have stored about you, as well as the purposes and the legal basis for the processing. We will only release information once we have verified that the request is coming from you.
  
  
• Rectification: If you discover that the personal data we process about you is incorrect, please contact us so we can correct it.
  
  
• Erasure: Do you want us to completely forget you? You have the right to request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected. If we are obliged to retain your data under law or a contract we have entered into with you, we will ensure that the data is only processed for the specific purpose stated by law or the contract. Thereafter, we will ensure that the data is deleted as soon as possible.
  
  
• Objection: If you disagree with our assessment that our interest in processing your personal data outweighs your interest in protecting your privacy, we will review our legitimate interest assessment to ensure it remains justified. If you object to direct marketing, we will remove your personal data immediately without reconsidering our assessment.
  
  
• Restriction: You may also ask us to restrict our processing of your data:
  • While we handle a request from you regarding any of your other rights.
  • If you, instead of requesting deletion, want us to mark that the data should not be processed for a specific purpose. For example, if you do not wish to receive future advertising, we still need to retain your name so that we know not to contact you.
  • In cases where we no longer need the data for the purpose for which it was collected, provided you do not have an interest in us retaining the data in order to assert a legal claim.
    
    
• Data Portability: We can provide you with the data you have submitted to us or that we have obtained from you in connection with entering into a contract. You will receive your data in a commonly used, machine-readable format, which you can then transfer to another Data Controller.
  
  
• Withdrawal of Consent: If you have consented to one or more specific processing activities of your personal data, you have the right at any time to withdraw your consent and thereby request that we immediately cease processing your data. Please note that you can only withdraw your consent for future processing and not for any processing that has already taken place.

Contact us at contact@daltonbarbers.se and we will assist you.

To conduct our business, we may rely on third parties (Data Processors) who process personal data on our behalf. We process all personal data within the EU/EEA. We have entered into Data Processing Agreements (DPAs) with all our Data Processors. These agreements regulate how the Data Processor may process the personal data and what security measures are required for the processing. We may also need to disclose your personal data to certain designated authorities in order to fulfill obligations under law or decisions from such authorities.

Below are categories of recipients with whom we may share your personal data:

• Marketing Service Providers: For example, advertising agencies for campaign development or providers assisting with postal or email dispatch.
  
  
• HR System or HR Service Providers: For example, systems for contract management or payroll services.
  
  
• IT Providers: Such as business system providers and case management systems. To carry out our assignments and services, we store your data in our business systems (which manage our clients and contacts).
  
  
• Systems for Customer Analysis and Statistics: To contribute to industry statistics and improve the customer experience.

Pro Clippers has implemented technical and organizational measures to ensure that your personal data is processed securely and is protected against loss, misuse, and unauthorized or unlawful access.

• Organizational Security Measures:
  Measures implemented in our operational practices and internal procedures. Our organizational security measures include:
  • Internal policies and guidelines (policies/instructions)
  • Login and password management
  • Information security policy
• Technical Security Measures:
  Measures implemented through technical solutions. Our technical security measures include:
  • Encryption
  • Access control lists
  • Access logs
  • Secure network
  • VPN
  • Firewall
  • Data backup
  • Regular security level assessments

If you feel that we have processed your personal data incorrectly, even after you have brought this to our attention, you always have the right to file a complaint with the Swedish Data Protection Authority. More information about our obligations and your rights can be found on the Swedish Data Protection Authority’s website (https://www.imy.se/). You can also contact the Authority at imy@imy.se.

We reserve the right to make changes to this Policy. In cases where the change affects our obligations or your rights, we will notify you in advance so that you have the opportunity to review the updated Policy.

If you have any questions regarding your rights or any other questions about how we process your personal data, please contact us at contact@daltonbarbers.se